Of course, your mail is handled privately and securely by experienced professionals. The confidentiality of mail handling is our primary concern.

No, it’s free. You can use « Shipping From France » as much as you like. You’ll only have to pay for shipping or collection.

Yes, simply use your secondary address and send us your instructions by e-mail. We’ll take good care of your goods until you get home! Storage fees may apply.

Of course you can! Your secondary address will forward your parcel anywhere in the world, no matter where you are.

Yes, we accept payment by credit card but also Paypal. A payment request will be sent to you by email. From there, you can use your credit card.

No problem, we’ll wait until we’ve received all your packages and ship them consolidated once we’ve got them all. This way, you’ll save money on shipping costs. You’ll have to pay for the cost of consolidating your items and for any necessary shipping supplies (extra cartons, dunnage, etc.).

Yes, as long as it’s legal! No request is too special for us!

Yes, it is possible to use « Shipping From France » to receive returns from Amazon customers.

Yes, even if it’s not our core business, you can. However, there is a charge of 20 euros per parcel for the reception, storage and collection service.

Yes, we offer a mailing service for customers and companies.

No, you can use our service as often as you like. However, we ask our customers to send us an email (with their customer number) to inform us that they will be receiving a parcel. If it is to be redirected to an address abroad, details of the contents must also be declared.

Yes, you can. There is a $10 fee for pick-up service.

Cash payment accepted in person only (pick-up at our facilities).

No.

We use UPS, TNT, Fedex, DHL and Colissimo.

No. Only to customers renting a mailbox.

Yes, we’ll make sure she gets it just the way you want it!

Yes, you can buy your wine from a wine merchant or directly from the producer and have it delivered to your secondary address. We can then ship it directly to you. You can even ask us for a quote to send 6, 12 or 24 bottles to the USA before you buy.